Sweepstakes Rules

Zunado Casino sweepstakes are open only to natural persons who meet all eligibility requirements. You must be at least 21 years old to register, unless local law requires a higher age, in which case that higher age applies. You must be physically located in a jurisdiction where sweepstakes-style gaming is permitted and where Zunado Casino operates.

Some promotions are restricted in certain states. Specific offers listed in this document are not available to residents of California, Connecticut, Delaware, Idaho, Illinois, Louisiana, Michigan, Montana, Nevada, New Jersey, New York, Tennessee, Washington, and West Virginia. Availability of games, bonuses, and redemption options may vary by state. Players are responsible for complying with local law.

All entries, play, and redemptions must come from within the United States and from a single, valid geographic location verified by our geolocation tools.

Quick eligibility checklist

• Must be 21 or older, unless local law requires a higher age.
• Must be a natural person with a valid email and phone number.
• Must be physically located in a permitted state at time of play.
• Only one account per person, household, device, payment method, and IP address is allowed.

Account registration and verification

To participate you must register a Zunado Casino account and provide accurate, up-to-date information. During registration you will be asked to confirm your name, date of birth, email, phone number, and residential address. You must also choose a secure password and accept the site terms and conditions.

Account verification is required before any prize redemption. Verification may include government-issued photo ID, proof of address, proof of payment method, and a selfie or live verification check. Sweeps Coins and winnings are temporarily held until verification is complete. KYC (Know Your Customer) checks protect players and ensure compliance with regulatory and anti-fraud requirements.

If verification documents are incomplete or fail to match account information, redemptions may be delayed or denied.

How to obtain Sweeps Coins — free and paid methods

You can obtain Sweeps Coins (SC) through a variety of methods. No purchase is necessary to obtain free entry options, and paid purchases are available for players who want additional coins.

Free and promotional methods:

• Account creation: New accounts receive an automatic welcome package of Gold Coins and one Galaxy Wheel spin, which can award Sweeps Coins. The welcome award applies automatically after account creation and verification.
• Daily Cosmic Credits: Log in daily to claim 0.2 to 1 Sweeps Coin, subject to availability.
• Referral program: Refer a friend with a unique referral link to earn Sweeps Coins when the friend qualifies.
• Promotional giveaways: From time to time, Zunado will issue free Sweeps Coins for specific campaigns, communications, or social promotions.

Paid methods:

• Purchase bundles: First purchase bundles and other packages are available for purchase using MasterCard, Visa, or other accepted payment methods. Minimum purchase amounts vary by bundle, for example $17.77, $29.99, and $49.99 tiers. Purchased Sweeps Coins are credited upon successful payment and any required opt-in.

No purchase necessary option:

• If you prefer not to purchase Sweeps Coins, you may still participate using the free methods above. No purchase is required to obtain a chance to win, and free entry routes are provided for all eligible players.

How sweepstakes promotions operate

Sweeps Coins are a sweepstakes currency used to play qualifying games for a chance to win redeemable prizes. Key mechanics:

• Sweeps Coins are credited to your Sweeps balance and must be wagered at least one time (1x playthrough) before you can request redemption.
• All eligible games contribute 100% toward the 1x playthrough requirement unless otherwise stated in a specific promotion.
• Sweeps Coins expire 60 days after issuance or 60 days after your last login, whichever applies. Inactive accounts that remain dormant for more than 60 days forfeit accumulated Sweeps Coins.
• Promotional awards, daily credits, and purchase bundles each have their own activation or opt-in rules; some are automatic, others require manual activation. Check the specific offer for activation steps.
• Some promotions have geographic or state restrictions; you must meet the stated location requirements at time of play.

For full details on any promotion, including play restrictions and eligible games, read the specific offer terms and conditions.

Wagering, redemption thresholds, and payout limits

Redeeming Sweeps Coins and converting winnings into withdrawable funds requires meeting several conditions:

• Minimum redemption threshold: 100 Sweeps Coins.
• Wagering requirement: 1x playthrough on Sweeps Coins before request for redemption is permitted.
• Maximum cashout per transaction: 5,000 Sweeps Coins, unless otherwise adjusted by the operator. In certain jurisdictions the operator may limit redemptions to $5,000 per day.
• Sweeps Coins and any resulting winnings are converted to a redeemable balance once the required playthrough is satisfied and account verification is complete.
• All redemptions are subject to our general terms and final approval.

Winnings are not guaranteed. Odds depend on the individual game and random number generation. Promotional play does not change game odds.

Prohibited activities and grounds for disqualification

To keep play fair for everyone, the following activities are prohibited and may result in cancellation of Sweeps Coins, forfeiture of winnings, account suspension, or permanent closure:

• Creating multiple accounts to abuse promotions.
• Using bots, scripts, macros, or any automated tools to play or manipulate results.
• Collusion, chip dumping, or coordinated play intended to circumvent rules.
• Using VPNs, proxies, or other tools to falsify location or bypass geographic restrictions.
• Fraudulent payment methods, chargebacks, or disputed transactions.
• Providing false or misleading identity or residence information during registration or verification.
• Exploiting site defects, software bugs, or back-end systems for unfair advantage.

If we detect prohibited activity, we reserve the right to reverse credits, withhold redemptions, seize funds, and refer matters to law enforcement.

Fraud detection, security, and privacy

Zunado Casino uses automated and manual monitoring to detect and prevent fraud. Measures include identity verification checks, geolocation verification, IP monitoring, device fingerprinting, transaction monitoring, and manual account reviews.

We may temporarily freeze accounts or funds while investigations are in progress. Required verification documentation must be submitted within a reasonable time frame. Failure to provide requested documents may result in forfeiture of Sweeps Coins and closure of the account.

We protect personal information in accordance with our privacy policy and applicable law. By registering, you consent to processing of your data for verification, anti-fraud, and payment-review purposes.

Prize redemption process and timelines

To request a payout you must:

1. Satisfy the 1x playthrough requirement on Sweeps Coins.
2. Maintain the minimum redeemable balance (100 Sweeps Coins).
3. Complete all verification steps, including KYC documentation.
4. Submit a redemption request through your account cashier.

Processing timelines:

• Verification reviews may take several business days, depending on document quality and volume.
• Once approved, withdrawal processing times vary by payment method and jurisdiction. Certain jurisdictions may have daily limits, including a $5,000 daily cap in some locations.
• Zunado offers customer support via live chat and email at support@zunado.com for status updates.

All redemptions are subject to final review and compliance with these sweepstakes rules and the site’s general terms and conditions.

Account suspension, closure, and appeals

We may suspend or close accounts for suspected fraud, verification failure, legal noncompliance, abusive behavior, or repeated rule violations. When an account is suspended, you will be notified and any pending withdrawals may be placed on hold.

If you believe a suspension or decision was made in error, contact support via live chat or email at support@zunado.com and provide the requested information. Appeals will be reviewed, and decisions may be reversed at the operator’s discretion.

Payment methods and practical notes

Accepted payment methods for purchases include MasterCard and Visa. All purchases and withdrawals are processed in US dollars. Payment processing and payout options depend on your verified location and selected payment method, and may be subject to additional identity and banking checks.

Remember that Sweeps Coins and Gold Coins are separate balances; Gold Coins are for entertainment play and cannot be redeemed for cash. Sweeps Coins are the sweepstakes currency that can be redeemed after meeting terms.

Read the full terms and stay informed

These sweepstakes rules summarize how Zunado Casino sweepstakes work, but do not replace the full terms and conditions governing play and promotions. All offers are subject to specific promotional terms, platform rules, and applicable law. For detailed rules on any specific promotion, check the promotion page and our general terms and conditions.

For more about Zunado Casino, our software partners, and platform features, see the Zunado Casino review. If you need help, contact support via live chat or email at support@zunado.com. Stay current with promotional restrictions and account requirements to protect your eligibility and ensure a smooth redemption experience.